Wednesday, 6 September 2017



Remember when WhatsApp didn’t want to make money?



It’s a great move.
Messaging is huge, and there is vast scope for bringing brands and businesses on board. It’
s a process that’s been happening for years, predominantly with Asia-based chat apps that l
et users follow official accounts, but enterprising business people in emerging markets have
 long found ways to make use of the hugely popular WhatsApp service despite no features.
Two years ago I wrote that chat apps were becoming as important as social media for brands
, and that shift has only continued. So it is high time WhatsApp got on board given its insan
e userbase of more than one billion people.
But it wasn’t always that way.
WhatsApp once had a very strict focus on messaging only, with plenty of negative words for
rival companies who dared to mix business with their chat app product

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